Terms & Conditions
These Terms & Conditions summarizes the rules and regulations determining the use of our website and services. By accessing our site, placing an order, or engaging with any segment of our platform, you DO agree to abide with these terms. They ensure a neutral, transparent and safe shopping experience, covering everything from account setup to product information and user behavior.
Use of Content
All the content available on our site, including text, images, logos, and all the product data available, is secured by copyright and other intellectual property laws. You may use the content solely for non-commercial and personal purposes. Illegitimate reproduction, division or modification of any of our content is prohibited if failed to get our written consent.
Acceptable Website Use
Users/visitors at our website must use it in a permissible manner and refrain from actions that may negotiate the security or functionality of the platform. This may include avoiding any form of hacking, unauthorized access, or activities that may disrupt our services or affect other users.
Liability
As we intend our best for accuracy and reliability, we cannot guarantee that the website will be clear of errors or interruptions. We DO NOT stand liable for any losses or damages that may come out from your use of our website, that may include technical issues, data loss or any intricate inaccuracies in the content. This limitation to liability applies to all sorts of discretion, including direct, indirect, incidental or critical damages. You may use the site at your own risk, and our liability is limited to the fullest extent permitted by law.
Information on Our Website
We aim to bring accurate and up-to-date information about our products and services. However, mistakes may appear, such as pricing errors, product descriptions, or availability issues. We possess the right to make correction to any inaccuracies, content updation or modify product listings as when required. Changes/alterations may occur without prior notice, as we consistently strive to enhance accuracy and transparency for our customers. We encourage you to reach out with any queries regarding any product information before making a purchase.
Customer Account & Placing Order
Creating an account allows you to manage your orders, track the shipments, and may save the transaction information securely. You stand accountable or safeguarding your account credentials, ensuring they are not shared with anyone, and all the activities under your account are your responsibility. If you suspect any unauthorized access, please notify us immediately. Any orders may get placed using your account, will be processed according to our policies, and by placing an order, you abide to provide accurate information for billing and shipping.
Product Reviews & User Content
We value our consumer feedback and reviews; we help other customers make rational and informed decisions. By submitting review, you give us right to use, display, and alter your content on our website and other promotional or marketing materials. Any offensive or defamatory content will be removed to keep the community constructive and respectful, so we ask the users to provide honest feedback and avoid using reviews for misleading or marketing purposes.
Products
We aim to render our products as accurately as possible. However, be it colors, size, and other product details my may vary slightly due to look into other variables. All the products shown on our website are subject to availability; we may limit the quantities of certain items or desist items without any prior notice. By performing any purchases, you acknowledge these potential variations and we DO encourage customers to contact our support team with any specific queries or concerns about a product.
Non-Commercial Use
Our website’s offerings, content, and the services we bring, are intended solely for personal and non-commercial purposes. You ARE NOT authorized to resell, alter or rationalize any part of our website or its content without our specific consent. This restriction affirms the website’s willful usage and protects our intellectual property. Unauthorized commercial use may result in confined access or legal action.
Pricing & Availability
Prices are shown in the applicable currency and may vary based on different region or promotion. We possess the right to modify prices or product availability without any prior notice. Though we strive for accuracy, there can be pricing errors or changes in product availability. In such cases, we reserve all the rights to modify or cancel orders to revise inaccuracies. Customers will get notified of any changes affecting their orders before the order’s finalized.
Order Processing Time
Orders are commonly with 1-3 business days, Although, it may vary based on the magnitude of your order or special promotions. Processing time does not encompass shipping time, which may vary, based on method. You will get to receive confirmation and updates regarding your order status to ensure a clarity about processing times. We intend to process the orders quickly while maintaining quality checks to provide with the best possible service.
Payment Terms
We accept multiple payment methods, which include credit cards, debit cards and other secure payment options. Payments are required to deposit at the time of purchase only, and by completing the transaction, you may abide to pay all the charges as specified. If there are any sort of payment related issues, we may contact you to resolve it, but failure to complete the payment may result in your order delay or cancellation of the order.
Shipping & Delivery
Shipping options may vary based on specific delivery location, item weight, and customer preference. Delivery estimates are provided at checkout, though delays may arise due to factors beyond our capacity to control, such as inclement weather conditions or customs processing. You will receive a tracking number upon shipment to look into the status of your delivery. We aim to provide reliable shipping options and work with recognized carriers to deliver your order on time.
Returns & Refunds
Our return and refund policy allows you to request a return or refund if you are not satisfied with your purchase. Eligibility for returns and the given timeframe within which you must initiate the communication for a return or refund, may vary depending on product type. Refunds get processed upon receipt and evaluation of the returned items, and any eligible refunds are returned to the original payment method. Our clear aim is to provide a smooth and fir return process.
User Conduct
Users using or visiting our website are expected to behave accountability, and in compliance with all the applicable laws while using our website. Any misconduct, harassment, or unlawful behavior will not be appreciated. Violating user conduct guidelines may result in restricted access, account suspension, or other outcomes. This policy ensures that our online space remains safe, cordial and enjoyable for all users.
Privacy Policy
Our Privacy policy explains how we collect, use, and protect your personal information. We are committed to safeguarding your privacy and executing updated security measures to protect your data. By using our website, you consent to our data practices as outlined in the privacy policy document. We suggest you to review the policy once to understand how we manage your information and your rights.
Intellectual Property
All the readable and seeable content (including images, logo, text, and other visual content) is the property of Ashtraykart and should NOT be used without our permit. Our intellectual property rights include rights to our brand name, and technology. Violations of any of these rights may potentially lead to legal consequences, as we are committed to protecting our brand identity.
Disclaimer of Warranty
Our website (Ashtraykart), products, and services are an “as it is” basis without any kind of warranties along with it. We disclaim all explicit and implicit warranties to the fullest extent permitted by law. This disclaimer clearly means that we DO NOT guarantee uninterrupted service, accuracy, or righteous suitability for a particular purpose, and users may surmise the risks associated with using the website.
Limitation of Liability
Ashtraykart DO NOT liable/accountable for any misconduct or casual damage to the product budding from the use of products or websites. This broadly encompasses loss of profits, data or other damages that may arise from technical issues, customer dissatisfaction, or other factors. Our liability is restricted to the maximum extent abiding by law, ensuring we ARE NOT held responsible for situations beyond our control.
Prohibited Activities
Activities such as hacking, distributing malware, or engaging in any actions that may compromise our website’s security and functionality is strongly prohibited. Users engaging into such prohibited activities may confront account suspension or legal action. These rules protect our user’s data and website integrity, assuring a secure online environment.
Changes to Terms & Conditions
We may update these Terms & Conditions as needed without any prior notice. Any revised updates will be posted on our website with effective to the date of updation accordingly. By continuing to use our website after these updates, you may abide to the revised terms. We encourage you to check this page rationally to stay informed of any changes, ensuring you understand the terms that may apply to your use of our services.
Please NOTE; – Kindly reach out to our dedicated customer support team for any doubts regarding our website.